Event Terms & Condition’s

Your Ticket

Your Ticket will be in the form of a confirmation email where purchased in advance.

Tickets cannot be cancelled or exchanged after purchase except where Jazz Choirs postpones or cancels the event the ticket was booked for.

Only persons holding a valid Ticket/able to provide a vaild Guest name or who have paid upon entry will be admitted to Event.

Ownership or possession of a Ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the Ticket or used in connection with the Event.

Resale, or attempted resale are grounds for seizure or cancellation of such Ticket without refund or other compensation.

If you have shared a Ticket with a third party for example with an accompanying attendee, you cannot retrieve or force the return, exchange or refund of such Tickets without the recipient manually returning the Ticket to you. Jazz Choirs can not be held accountable for transactions between parties outside of the person making the initial purchase.

You must present a valid Ticket/ guest name to gain entry to the venue and upon request for inspection at any time during the event. Failure to present this information when requested may result in you being ejected from the event.

It is your responsibility to check that the event is going ahead at the date and time displayed on a Ticket. All advertised times are approximate and subject to change.

If an event is cancelled or rescheduled or postponed please refer to the point of purchase for details regarding refunds and/or exchanges.

We reserve the right to provide alternative seats to those specified on a Ticket where it is not possible to allow you to occupy the specific seat printed on your Ticket where seating/standing is assigned.

All children (including infants) need a Ticket to enter the event unless otherwise specified on the event details page. Children aged 15 and under must be accompanied by an adult aged 18 or over. Children aged 16 and under cannot enter standing areas.

Re-admission is not guaranteed once you have left the venue.

Guests are requested to address any specific access requirements in advance of the event they wish to attend by contacting jazzchoirs@gmail.com.

Food and beverages cannot be brought into Jazz Choirs events unless stated otherwise on the event information page and may be restricted or limited in relation to events taking place.

Age Restrictions and Young Persons

All children and infants must have a Ticket in order to attend an Event – unless otherwise specified on the Event details page, during the booking process or on the Ticket Terms.

The following restrictions apply to Jazz Choirs events;
Children under 15 must be accompanied by an adult aged 18 or over and children aged 16 and under cannot enter standing areas where seating is divided between seated and standing.

Some events may be age restricted. It is the responsibility of the purchaser of the Tickets to check the information on the event page before purchasing the Tickets that they and the persons for whom they purchase the Tickets can comply with such age restrictions. If you attend an Event where age restrictions apply, you must be able to provide photographic proof of identity and age or entitlement, as appropriate. We reserve the right to refuse entry, without refund, to any person who is unable to provide such photographic proof.

It is your responsibility to check the suitability of an Event for any children in your party regardless of official age restrictions. This includes considering the type of audience the Event is likely to attract and whether such an audience is a suitable environment for children in your party. Refunds will not be issued if any aspect of an Event, including the behaviour of other audience members, causes offence to you or any children on whose behalf you have purchased Tickets.

Except for shows specifically aimed at children, accompanying adults should be confident that children within their party will not cause disruption to other audience members. Any disruption may result in you and your children being removed from the Venue.

Entry

For an Event at our Venues you must produce:
(a) a valid Ticket; and
(b) in some cases, if you are the lead booker for a party you must produce a valid booking name photographic proof of identity which matches the name displayed on all Tickets held by the party;
In the case of (b), all members of a party must enter the relevant Venue with the lead booker unless named as a guest when the tickets were booked.

Searching is a condition of entry at some venues to protect your safety and that of other visitors. The venue may conduct security searches of clothing, bags and other items, as determined by their reasonable discretion, including on entry and exit of our Venues.

Prohibited Items – We reserve the right to prohibit at our events or venues our events are held at:
items which are illegal. Anyone found in possession of illegal or contraband goods may also be liable for prosecution;
weapons, ammunition, explosives, horns, whistles, drums, fireworks, flagpoles, large umbrellas or any other item which in our reasonable opinion, may cause danger or disruption to any Event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes);

You are not permitted to bring food and beverages into any Venue except where expressly noted on the event information page.

You are responsible for safeguarding your property when atending oneof our events. Jazz Choirs and our partner venues will have no liability for property that is lost, stolen or damaged. All items left with staff before entry into a Venue are left at your own risk.

Animals, with the exception of assistance dogs, are not permitted at Jazz Choirs events. Customers attending with assistance dogs are requested to contact us at jazzchoirs@gmail.com in advance of booking tickets for an Event for further information.

You may be ejected from or not permitted to enter the event and required to surrender any Tickets you hold, without refund, if you refuse:
to leave a Prohibited Item if requested;
to be searched; and/or
in our reasonable opinion, you or your behaviour, or any item you are carrying might:
(a) pose a health and safety risk;
(b) affect the enjoyment of other visitors;
(c) affect the running of the Event;
(d) cause damage to or interfere with the property of Jazz Choirs or the venue;
(e) be in breach of these Terms or the venue’s Terms;
(f) be illegal;
(g) lead to a breach of any licensing conditions applicable at the Venue; or
(h) be in breach of any rules and regulations exhibited on notices at the Venue, such as (without limitation):
entering any backstage or prohibited areas;
standing on seats or in walkways;
climbing on the building structure;
throwing any objects or substances onto the stage or into the crowd or at another visitor; or
smoking, including e-cigarettes in unauthorised areas.

In order to ensure the security, safety and comfort of all visitors, we reserve the right at our reasonable discretion to refuse your admission to, or to eject you from, the relevant Venue without compensation or refund.

Should you experience any problems while at one of our evets, please contact a members of stff at the venue r one of the Jazz Choirs attedning team so that every reasonable effort can be made to resolve the issue prior to, or during the Event you are attending. Complaints are very difficult to resolve after the Event. Should you need to raise an issue following an event please email us at jazzchoirs@gmail.com.

Events

There is no re-admission once you have left a Venue except in limited circumstances and at our sole discretion. This does not include leaving the performance space to purchase refreshments or use the washroom facilities within the venue.

In relation to seated events, other members of the audience may stand up during the event. This may block your view if you choose to remain seated or if they are taller than you. Refunds and compensation will not be offered if your view is restricted in this way or otherwise disturbed by members of the audience entering/exiting their seat.

Floor seating is not tiered and a refund or compensation will not be offered if your view is restricted as a result of the floor not being tiered.

There will be no admission to the event before the designated door opening times.

For some specific events and on rare ocassions, latecomers may not be admitted into the venue until a suitable break in the performance (if any). We will not refund Tickets if you miss all or part of an event due to your late arrival.

The use of cameras, video and/or sound recording equipment (including via mobile phones) other than for personal use (i.e. for commercial use) is prohibited and such items may not be used within individual venues except with our express written consent.

You are required to observe and comply with all rules and regulations shown on notices at displayed at Jazz Choirs events and venues our events are held at and to comply with all instructions given to you by venue staff and staff at the event.

All advertised times are approximate and subject to change. It is your responsibility to make appropriate arrangements to ensure that you arrive at the venue in sufficient time in case the event starts early and to ensure that you are able to stay until the close of the event, should you wish to if it overruns. If an event does not run to the precise times advertised, refunds will not be payable on tickets and we will not be responsible for the cost of alternative travel arrangements or for any other loss you suffer (including loss of enjoyment).

Jazz Choirs may have film/stills cameras at an event. By purchasing a Ticket to an event and/or attending it you give your express consent to all such filming and to your actual or simulated likeness being included within any: film, photograph, audio and/or audio-visual recording (“Footage”). All rights in such Footage which will be owned by us, the Organiser or the relevant third party.

You also agree that any such Footage may be used by us or the Organiser in any and all media for any purpose at any time throughout the world, including (with the exception of CCTV or security Footage) for commercial purposes, such as merchandising or DVDs, without payment or compensation to you.

Health & Safety

In case of emergency please follow instructions and directions from Jazz Choirs event staff, venue staff and/or other identified officials.

No smoking is permitted in anauthrosed areas. Electronic cigarettes may be used in communal areas but must not be used in non smoking areas.

WARNING – prolonged exposure to loud noise may cause damage to your hearing. Flashing lights may be used during a performance.

If you have any specific access requirements, please contact us at jazzchoirs@gmail.com before purchasing Tickets, to ensure that we can accommodate your requirements. Accessible seating may not be available unless it is arranged in advance.

Food and Beverages

No food or drink may be brought into any Venue (except in limited circumstances on proven medical grounds) unless otherwise notified at our discretion.

When purchasing alcohol, if you appear to be under the age of 25, you may be asked for proof of age. We reserve the right to refuse to serve you alcohol if you do not have valid photographic ID.

We reserve the right to instructe the venue to refuse to serve you alcohol if at one of our events, in our or their reasonable opinion, we believe that you are intoxicated or likely to become intoxicated if we serve you further alcoholic beverages.

Cancellation, Postponement and Alterations

Jazz Choirs may make alterations to Events which are not material in nature. No refunds will be available in respect of non-material alterations.

A “material” change is a change to an event which, in the reasonable opinion of Jazz Choirs, makes the event substantially different to the event which purchasers of the Ticket would reasonably expect to attend. Changes to performance spaces times, supporting acts and material performed will not be deemed a material change.

A material change is judged by reference to the nature and billing of each event. events which are festivals or themed events are judged by reference to the overall theme rather than the individual act scheduled to appear. This includes events which have multiple performers and/or where the event name does not include reference to any specific act.

In these cases, no scheduled acts may be considered as headline acts, regardless of their relative notability or prominence in the billing.

It is your responsibility to check the Jazz Choirs event informaiton page for news of any cancellation, postponement or alteration of the Event. Information on such matters will be made available as soon as reasonably practicable on The Jazz Choirs website at http://www.jazzchoirs.co.uk/gigs.  Guests are advised that the website cannot always be updated immediately and that circumstances giving rise to cancellation or alterations may arise immediately prior to an event.

In the event of a cancellation of, postponement of or material change to an event you may be entitled to a refund or exchange in accordance with these terms should Jazz Choirs cancel the event in question where this decision is not as a result of “Force Majeure”.

For the purposes of these terms, “Force Majeure” means any cause beyond Jazz Choirs or partner venue’s reasonable control, including, without limitation, any act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, royal death, national mourning (including as a result of a royal death), theft of essential equipment, malicious damage, strike, lock out, weather, national defence requirements or acts or regulations of national or local governments. Neither we nor any partner venue will be liable to you under these Terms to the extent that any loss or failure of Jazz Choir Ltd. or partner venue is caused by a Force Majeure event.

Nothing in these Terms shall be construed as excluding or restricting our liability for death and/or personal injury caused by our negligence or for any other form of liability that may not be limited by law.

Liability

If we breach our obligations to you under these Terms or if we are negligent and, as a result, you suffer any loss or damage in connection with your attendance at one of our events:
(a) we will only be liable for your loss or damage up to an amount equal to the face value of the Ticket purchased by you for the Event you are attending (if any); and
(b) we will not be liable to you for any losses or expenses incurred in connection with your attendance, any Event, or its cancellation postponement or changes. For example we will not be liable to you for the cost of any personal travel, accommodation or hospitality arrangements made in connection with any event booked.

For the purposes of theseTerms, “Force Majeure” means any cause beyond Jazz Choirs or partner venue’s reasonable control, including, without limitation, any act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, royal death, national mourning (including as a result of a royal death), theft of essential equipment, malicious damage, strike, lock out, weather, national defence requirements or acts or regulations of national or local governments. Neither we nor any partner venue will be liable to you under these Terms to the extent that any loss or failure of Jazz Choirs or partner venue is caused by a Force Majeure event.

Nothing in these Terms shall be construed as excluding or restricting our liability for death and/or personal injury caused by our negligence or for any other form of liability that may not be limited by law.

General

To the fullest extent permissible in law, we shall be entitled to assign any and all of our rights and obligations under these Venue Terms, provided that your rights are not adversely affected.

If any provision of these Venue Terms is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to make the rest of the provision(s) and remainder of these Venue Terms valid and enforceable.

Governing Law

These Terms of Use shall be governed by English Law and we both agree to subject to the exclusive jurisdiction of the English courts.

Severance

If for any reason a court of competent jurisdiction finds that any of these Terms and conditions are unenforceable the remaining terms of these Terms of Use shall survive and remain in full force and effect.

Miscellaneous

Any waiver of any provision of these Terms must be in writing signed by Jazz Choirs to be valid.

Failure to adhere to these conditions will render such Tickets null and void and result in any person holding a Ticket bought from an unauthorised source being refused entry to without refund or other compensation.

We reserve the right to cancel any Ticket booking which we reasonably believe to be made with a view to resell such Tickets or where the Ticket has been purchased using fraudulent means, such as credit card fraud.

We will not take responsibility for the validity of Tickets purchased from unauthorised agents or other sources including, without limitation, ticket touts, and we shall be entitled to cancel and refuse entry to any person whom we reasonably believe to have purchased Tickets from any such person.

Tickets may be restricted to a maximum number per person per credit card or per household. These restrictions will be notified to you before you make your booking. We reserve the right to cancel Tickets purchased in excess of this number without prior notice to you of such cancellation.

Updated: November 2019.